AWP Services (Thailand) Company Limited, a company incorporated in Thailand with offices located at 7th Floor, City Link Tower 1091/335 Soi Petchburi 35 New Petchburi Road, Makkasan Rajthevi, Bangkok (“we, “us” “our”), part of Allianz Partners Group, is a Thailand authorised intermediary distributing insurance products and providing services on behalf of insurers. Protecting your privacy is a top priority for us. This privacy notice explains how and what type of personal data will be collected, why it is collected and to whom it is shared or disclosed. Please read this notice carefully.
A data controller is the individual or legal person who controls and is responsible to keep and use personal data in paper or electronic files. AWP Services (Thailand) Company Limited is the data controller as defined by relevant data protection laws and regulation.
We will collect and process various types of personal data about you as follows:
We will also collect and process “sensitive personal data” about you such as location.
We also process in anonymous way Web tracking/Analytics data.
We will collect and use your personal data that you provide to us and that we receive above you (as explained below) for a number of purposes and with your express consent unless applicable laws and regulations do not require us to obtain your express consent, as shown below:
As mentioned above, for the purposes indicated above, we will process personal data we receive from you.
For those purposes indicated above where we have indicated that we do not require your express consent we will process your personal data based on our legitimate interests and/or to comply with our legal obligations. For sake of completeness, the post-claim quality interviews performed by our employees are based on the legitimate interest to monitor the quality of our products.
We will need your personal data if you would like to purchase our products and services. If you do not wish to provide this to us, we may not be able to provide the products and services you request, that you may be interested in, or to tailor our offerings to your particular requirements.
We will ensure that your personal data is processed in a manner that is compatible with the purposes indicated above. Only the personnel expressively authorized will have access to your personal data and, if a claim occur, to sensitive data.
For the stated purposes, your personal data may be disclosed to the following parties who operate as third party data controllers:
Finally, we may share your personal data in the following instances:
Your personal data may be processed in Thailand or abroad. It is possible that due to our internal organization within the Allianz Group, we may transfer data both inside and outside of the European Economic Area (EEA) by the parties specified in section 4 above, subject always to contractual restrictions regarding confidentiality and security in line with applicable data protection laws and regulations. We will not disclose your personal data to parties who are not authorized to process them.
Where permitted by applicable law or regulation, you have the right to:
You may exercise these rights by adjusting your privacy preference settings where you have created an online account with us, or contacting us as detailed in section 9 below providing your name, email address, account identification, and purpose of your request.
Where permitted by applicable law or regulation, you have the right to object to us processing your personal data, or tell us to stop processing it (including for purposes of direct marketing). Once you have informed us of this request, we shall no longer process your personal data unless permitted by applicable laws and regulations.
You may exercise this right in the same manner as for your other rights indicated in section 6 above.
We will retain your personal data for 7 years from the date the service relationship ends unless a longer retention period is required or as permitted by law.
We will not retain your personal data for longer than necessary and we will hold it only for the purposes for which it was obtained.
If you have any queries about how we use your personal data, you can contact us by email as follows:
Data Protection Officer / Data Privacy Professional
Or via traditional post mail
AWP SERVICES (THAILAND) Co., Ltd ,
7th Floor, City Link Tower
1091/335 Soi Petchburi 35 New Petchburi Road,
We regularly review this privacy notice. We will ensure the most recent version is available on our website https://auto.mondial-assistance.co.th/en/privacy.php and we will tell you directly when there’s an important change that may impact you. This privacy notice was last updated on 4 November 2020.